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  <title>Albi Status - Incident history</title>
  <updated>2026-09-06T08:00:00.000+00:00</updated>
  <author>
    <name>Albi</name>
  </author>
  
<entry>
  <id>tag:status.albiware.com,2005:Maintenance/cmt759arkclk00kmg6pjmcm0n</id>
  <published>2026-09-06T08:00:00.000+00:00</published>
  <updated>2026-08-24T11:22:45.292+00:00</updated>
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  <title>Scheduled US and EU PandaDoc Infrastructure Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    
    <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>11:22:45</var> GMT+0</small><br /><strong>Planned</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>11:17:07</var> GMT+0</small><br /><strong>Planned</strong> -
  Dear customers,

We are reaching out to inform you about upcoming scheduled maintenance for Infrastructure to ensure continuous improvements and reliability.

Maintenance Details:
- Date &amp; Time: 09/06/2026, 01:00 AM PDT
- Expected Duration: 4 hour(s)
- Location: US, EU

Impact on Service:

During this time, you may notice:
* partial unavailability of services is expected.
* temporary unavailability of real-time data updates or restricted access to certain data is expected during the maintenance period.

We anticipate normal service to resume by 05:00 AM PDT.
All your data remains secure and unaffected throughout this process.

No Action Required:
You don’t need to take any action. However, if you experience issues after the maintenance window, please don’t hesitate to contact us.

We’re Here to Help:
If you have any concerns or need assistance, feel free to reach out to our support team by Submitting a request in the application:
https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support

Sincerely,
PandaDoc team.</p>
<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>11:20:48</var> GMT+0</small><br /><strong>Planned</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:00:18</var> GMT+0</small><br /><strong>Planned</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>
<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>08:00:08</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>11:51:05</var> GMT+0</small><br /><strong>Identified</strong> -
  Verification is currently underway for the maintenance items..</p>
<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>12:00:13</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>

        ]]>
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